Privacy Policy
Last updated: December 2025
Overview
UptimeSignal ("we", "us", "our") respects your privacy. This policy explains what data we collect, why we collect it, and how we handle it. We keep things simple: we collect only what we need to provide the service, and we don't sell your data.
Data We Collect
Account Information
Your email address, which we use for authentication and to send you alerts about your monitored endpoints.
Monitor Configuration
The URLs you add for monitoring, along with your preferred check intervals, alert settings, and custom headers if configured.
Monitoring Data
Response times, status codes, and availability history for your monitored endpoints. This data is retained according to your plan (7 days for free, 90 days for Pro).
Payment Information
If you subscribe to Pro, Stripe handles all payment processing. We don't store your credit card details—only a reference to your Stripe customer ID.
Usage Analytics
We use Umami, a privacy-focused analytics tool, to understand how people use our website. This data is anonymized and doesn't track individual users.
How We Use Your Data
- To provide the monitoring service and send you alerts
- To authenticate you when you log in
- To process payments (via Stripe)
- To send important service updates (rarely, and never marketing)
- To improve the service based on aggregate usage patterns
Data Sharing
We don't sell your data. We share data only with:
- Cloudflare – Our infrastructure provider (hosting, database)
- Stripe – Payment processing
- Resend – Transactional emails (magic links, alerts)
Data Security
All data is encrypted in transit (HTTPS) and at rest. We use industry-standard security practices. Authentication uses secure, time-limited magic links—no passwords to steal or leak.
Your Rights
You can:
- Export your monitoring data at any time
- Delete your account and all associated data
- Request a copy of all data we hold about you
To exercise any of these rights, email us at [email protected].
Cookies
We use a single essential cookie to maintain your login session. We don't use tracking cookies or third-party advertising cookies.
Changes to This Policy
If we make significant changes to this policy, we'll notify you via email. Minor clarifications may be made without notice.
Contact
Questions? Email us at [email protected].